Clearswift support has you covered

The Clearswift support team is dedicated to optimizing the success of our clients and attaining the highest levels of client satisfaction.

You can expect a swift response from a professional support organization that is available 24 hours a day, 7 days a week. We use globally recognized best practice to deliver support that consistently meets or exceeds clients' expectations.

The Clearswift Support Portals are the most efficient method for logging cases and identifying solutions. Our Client Support Portal is available to supported customers around the clock.

Technical contacts and Clearswift Partners can log-in and manage cases 24/7 via the Partner Support Portal.

Where an immediate response is required, please call your local Clearswift Support Centre:

  • APAC: +61 2 9424 1200
  • JAPAN: +81 35326 3470
  • EMEA: +44 (0) 118 903 8200
  • US: +1 856 359 2170

Product Support

We offer a range of content and support to help you exploit the full capabilities of our Adaptive Data Loss Prevention Solutions.

Search by Product

Support Options

We offer a variety of support tiers that allow you to choose the service that is suitable for your organization’s needs.

View Support Options

Professional Services

We are passionate about client engagement and helping you achieve maximum value from your investment in Clearswift.

Find out about the different types of services that are available to you today

Training courses

We are offering a number of courses for partners and end users. Find out what training courses we provide and sign up.

View Training courses

Support Portals

Support area for existing and evaluating customers and partners. Login for access to documentation, patches & updates, and tools and utilities.

Login to the Customer Support Portal

Login to the Partner Support Portal

The Clearswift support team is dedicated to optimizing the success of our clients and attaining the highest levels of client satisfaction.

You can expect a swift response from a professional support organization that is available 24 hours a day, 7 days a week. We use globally recognized best practice to deliver support that consistently meets or exceeds clients' expectations.

The Clearswift Support Portals are the most efficient method for logging cases and identifying solutions. Our Client Support Portal is available to supported customers around the clock.

Technical contacts and Clearswift Partners can log-in and manage cases 24/7 via the Partner Support Portal.

Where an immediate response is required, please call your local Clearswift Support Centre:

  • APAC: +61 2 9424 1200
  • JAPAN: +81 35326 3470
  • EMEA: +44 (0) 118 903 8200
  • US: +1 856 359 2170
Product Support
We offer a range of content and support to help you exploit the full capabilities of our Adaptive Data Loss Prevention Solutions. Search by Product  
Support Options
We offer a variety of support tiers that allow you to choose the service that is suitable for your organization’s needs. View Support Options
Professional Services
We are passionate about client engagement and helping you achieve maximum value from your investment in Clearswift. Find out about the different types of services that are available to you today
Training courses
We are offering a number of courses for partners and end users. Find out what training courses we provide and sign up. View Training courses
Support Portals
Support area for existing and evaluating customers and partners. Login for access to documentation, patches & updates, and tools and utilities. Login to the Customer Support Portal Login to the Partner Support Portal