Top 5 Things to Do If You Are An eBay User – Your Reputation Is at Risk


By Dr. Guy Bunker @guybunker

So, eBay has been hacked and personal information has been stolen, what should you do now?

  1. Don’t ignore it... it’s a fact, and while the news of malicious use of accounts is slow at the moment, it is happening. 
  2. Change your password. The servers are extremely busy at the moment – but don’t give up trying to change your password. Imagine what would happen if a malicious hacker used your good reputation as a seller to their own advantage.
  3. If you use the same password as e-Bay, on different web sites, change those as well. If your details are used in ‘secondary’ password reset questions, then change those as well. Some usernames and passwords might be linked to e-Bay, e.g. PayPal, so make sure these are also changed.
  4. Watch out for phishing emails which ask you to change your password – never click on a link in an email, even if it appears to be from the legitimate sender. Go directly to the site and make your change in details there.
  5. Watch for anomalous use of your details and other accounts – report any strange behaviour to the people who run the site.

As this news breaks, the pressure will be on for those who stole the information to monetise it, either by exploiting it themselves or selling it on. Given that the breach happened a couple of months ago, the information has probably been split up and sold on to multiple cyber-criminals – who will now move into overdrive to make the most of their investment.

Change your password - now. Carpe Diem.

Further reading

For more information on passwords and their effectiveness, download our free eGuide: Password, Privilege or Bypass