This Clearswift Product Support area offers the latest ISO links as well as a variation of informative resources such as installation guidelines, configuration details and FAQ’s for all Clearswift Product/s. Consider Clearswift Training Options for courses that will help you gain more in-depth knowledge of your Clearswift product/s. If you can’t find what you need here, visit the Client Support Portal to view our Online Help Library for troubleshooting guides or to log a Support Ticket where one of our friendly team members will get back to you with a solution.
The Clearswift SECURE Email Gateway (SEG) is one of the most robust email security solutions on the market. Download and review all available product support resources to ensure your SEG is installed and configured for optimal performance to protect your organization from advanced threats and outbound data loss via email.
Version: 4.9
Date: 2018-11-27
ISO image is for evaluation or customers who need to re-install their SECURE Email Gateway 4.9 operating system software. You may need to do this, for example, after a SECURE Email Gateway hard disk has been replaced or to migrate to the new platform.
These guides are intended to make the installation of our product as smooth and problem-free as possible. Download either the Physical and Virtual, Azure, or AWS Installation guide as applicable to your environment.
Download the Physical and Virtual Installation & Getting Started Guide for the Clearswift SECURE Email Gateway
Download the Azure Installation & Getting Started Guide for the Clearswift SECURE Email Gateway
Download the AWS Installation & Getting Started Guide for the Clearswift SECURE Email Gateway
Below is an array of documents containing information that can aid the process of installation, helping you to make the right security decision and policies for your business from the start.
SECURE Email Gateway v4.9 ReadMe
SECURE Email Gateway v4.9 Ports & Protocols
SECURE Email Gateway v4.8.1 ReadMe
SECURE Email Gateway v4.8.1 Ports & Protocols
Clearswift SECURE Gateways VMWare Deployment Guide
Clearswift SECURE Email Gateway Supported Hardware and Software
Preparing for the 4.7.0 Upgrade (Pre-installation video guide)
The documents below are intended to assist the configuration of our product in your environment. Considering the history of your system, common integrations, basic needs, and more complex suggestions, we hope to help you implement our solution in the best way possible, enabling you to utilize the full spectrum of options.
Clearswift SECURE Email Gateway v4.7 Product Information Bulletin
Clearswift SECURE Email Gateway v4.7 FAQ
Implementing TLS on the SECURE Email Gateway v4.7
Clearswift SECURE Email Gateway v4.7 Upgrade and TLS Reconfiguration
Implementing the Clearswift Encryption Portal on the SECURE Email Gateway
Clearswift SECURE Encryption Portal FAQ
Configuring the Clearswift SECURE Email Gateway to Work with Microsoft Office 365
Clearswift and Sandbox Technology
Implementing Encryption on the Clearswift SECURE Email Gateway
Monitoring Clearswift Gateways with SCOM
Download and review all available product support resources for the Clearswift SECURE Exchange Gateway (SXG) which will ensure you optimize the deployment of your internal data loss prevention solution to protect critical information and enable secure sharing inside your organization.
Version: 4.9
Date: 2018-11-27
ISO image is for evaluation or customers who need to re-install their SECURE Exchange Gateway 4.9 operating system software. You may need to do this, for example, after a SECURE Exchange Gateway hard disk has been replaced or to migrate to the new platform.
This guide is intended to make the installation of our product as smooth and problem-free as possible.
At this time there are no configuration documents available. Please contact Clearswift Support for more information.
SECURE Exchange Gateway v4.9 ReadMe
SECURE Exchange Gateway v4.9 Ports & Protocols
SECURE Exchange Gateway v4.8.1 ReadMe
SECURE Exchange Gateway v4.8.1 Ports & Protocols
At this time there are no configuration documents available. Please contact Clearswift Support for more information.
ARGON for Email is designed to enhance your existing email security solution with Adaptive Data Loss Prevention technology to prevent inbound and outbound information threats across email. To ensure ARgon is configured and set up for prime performance at your organization, download and review all available product support documentation.
Version: 1.9
Date: 2018-11-27
ISO image is for evaluation or customers who need to re-install their ARgon for Email 1.9 operating system software. You may need to do this, for example, after an ARgon for Email hard disk has been replaced or to migrate to the new platform.
This guide is intended to make the installation of our product as smooth and problem-free as possible.
Below is an array of documents containing information that can aid the process of installation, helping you to make the right security decision and policies for your business from the start.
ARgon for Email Ports and Protocols
ARGON for Email v1.9 ReadMe
There are no configuration documents available for ARgon at this time. Please contact Clearswift Support for more information.
The Clearswift SECURE Web Gateway (SWG) enables granular control over what your users access or share via the web. Download and review all available product support documents which will help you set up and configure your SWG with flexible, policy-based filtering to inspect encrypted traffic, protect your organization from phishing and malware attacks, and prevent the loss of sensitive data.
Version: 4.9
Date: 2018-11-27
ISO image is for evaluation or customers who need to re-install their SECURE Web Gateway 4.9 operating system software. You may need to do this, for example, after a SECURE Web Gateway hard disk has been replaced or to migrate to the new platform.
This guide is intended to make the installation of our product as smooth and problem-free as possible.
Below is an array of documents containing information that can aid the process of installation, helping you to make the right security decision and policies for your business from the start.
Clearswift SECURE Web Gateway v4.9 ReadMe
Clearswift SECURE Web Gateway v4.9 Ports & Protocols
Clearswift SECURE Web Gateway v4.8.1 ReadMe
Clearswift SECURE Web Gateway v4.8.1 Ports & Protocols
Clearswift SECURE Gateways VMWare Deployment Guide
Clearswift SECURE Web Gateway Hardware Sizing Guide
The documents below are intended to assist the configuration of our product in your environment. Considering the history of your system, common integrations, basic needs, and more complex suggestions, we hope to help you implement our solution in the best way possible, enabling you to utilize the full spectrum of options.
Product Information Bulletin for the Clearswift SECURE Web Gateway v4.7
SECURE Web Gateway HTTPS/SSL Technical FAQ
Clearswift SECURE ICAP Gateway (SIG) enhances existing web security infrastructure with Adaptive Data Loss Prevention functionality to ensure safe collaboration and secure information sharing via the web and collaboration apps. Download and review all product support resources available to ensure your SIG is configured and set up for superior protection and performance.
Version: 4.9
Date: 2018-11-27
ISO image is for evaluation or customers who need to re-install their SECURE ICAP Gateway 4.9 operating system software. You may need to do this, for example, after a SECURE ICAP Gateway hard disk has been replaced or to migrate to the new platform.
This guide is intended to make the installation of our product as smooth and problem-free as possible.
Below is an array of documents containing information that can aid the process of installation, helping you to make the right security decision and policies for your business from the start.
Clearswift SECURE ICAP Gateway v4.9 ReadMe
Clearswift SECURE ICAP Gateway v4.9 Ports and Protocols
Clearswift SECURE ICAP Gateway v4.8.1 ReadMe
Clearswift SECURE ICAP Gateway v4.8.1 Ports and Protocols
The documents below are intended to assist the configuration of our product in your environment. Considering the history of your system, common integrations, basic needs, and more complex suggestions, we hope to help you implement our solution in the best way possible, enabling you to utilize the full spectrum of options.
Product Information Bulletin for Clearswift SECURE ICAP Gateway v4.7
What's new in 4.7.0
Clearswift SECURE ICAP Gateway integration with Barracuda NextGen Firewall
Clearswift SECURE ICAP Gateway integration with F5® BIG-IP® Local Traffic Manager
Clearswift and Blue Coat Integration
The Information Governance Server (IGS) sits in the heart of your network and provides a central repository for your organization’s critical information. We’ve created a number of helpful assets that you can use to help you set up your IGS to maximize the solutions full capability. If you need a helping hand from our team with setting up or upgrading your IGS, don’t hesitate to give the Clearswift team a call.
This guide is intended to make the installation of our product as smooth and problem-free as possible.
Below is an array of documents containing information that can aid the process of installation, helping you to make the right security decision and policies for your business from the start.
Clearswift Information Governance Server ReadMe
Information Governance Server Client Download
FSRM Configuration
The documents below are intended to assist the configuration of our product in your environment. Considering the history of your system, common integrations, basic needs, and more complex suggestions, we hope to help you implement our solution in the best way possible, enabling you to utilize the full spectrum of options.
Clearswift is constantly developing and enhancing its product suite with new tools and features. It’s important to keep your Clearswift technology up to date by upgrading to the latest versions as and when they’re released throughout the year. The most current Clearswift Software Version is 4.8.1. If you’re still using MIMEsweeper or Gateway Version 3 products, please contact Clearswift Support to discuss an immediate upgrade, as components within these products will become End of Life in February 2018.
A collection of material designed to show the benefits of upgrading to our latest releases.
View MIMEsweeper Upgrade FAQs
Download our Comparison Matrix - SEG v4.5 vs MIMEsweeper
Read about our 4 reasons to upgrade from MIMEsweeper to SEG
Click to download the required documents.
View the Clearswift SECURE Email Gateway v4.5 End of Life Notification
View the Clearswift SECURE Email Gateway v3 End of Life Notification
View the Clearswift SECURE Exchange Gateway v4.5 End of Life Notification
View the ARgon v1.5 End of Life Notification
View the Clearswift SECURE Web Gateway v4.5 End of Life Notification
View the Clearswift SECURE ICAP Gateway v4.5 End of Life Notification
Clearswift offers a number of Professional Services to assist organizations with upgrades. In addition, the Clearswift Support team operates 24/7 around the globe to assist you with technical issues as and when they arise. Log a Support Case via the Clearswift Support Portal or contact one of our regional Support teams by phone for immediate assistance:
APAC: +61 2 9424 1210 or +61 2 9424 1200 | USA: +1 856 359 2170
EMEA: +44 (0)118 9038200 | Germany: 0800 1800 556 (rgnl) or +49 (0)221 82829886 (int)
