Catalyst CyberHub

We’re here to support you and your customers

The Clearswift team prides itself on the award-winning 24/7 ‘Follow the Sun’ Technical Support Service we offer to Clearswift Customers.

Be sure and review the Support resources below which provide up to date information on Clearswift’s Technical Support Service Options so you can relay this information onto your customers and prospects when promoting Clearswift.

If you’re a Certified Catalyst Partner, you can access the Partner Support Portal (or apply to access) and log incidents on your customers’ behalf. Review the Support Hand Book for detailed information on how our support service is delivered to customers.

Partner Support Portal

Apply for a Partner Support Portal Account so you connect with our Technical Support Team, access knowledge articles, log and keep track of incidents, download software updates and more.


Tech Support

Support & Services Guide

Download our Support & Services Guide for a full overview of our Technical Support and Professional Service Offerings, including SLA’s.


Support Handbook

Support Handbook

This handbook is a must-read for all Clearswift users. It contains everything you need to know about how the Clearswift Support Service is delivered to our customers.