If you have any issues with licences or wish to request a new one, please email your nearest Licencing Team below:

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The Support section of the web site provides you with access to Technotes on known problems and issues, software patches and specific Support diagnostic checklists and tools. We do encourage you to search this data to check if it provides answers to resolve your specific issue before submitting a problem report.

Product problem reports can be submitted by email to:

USA (United States & Canada) Product Problems: support@us.clearswift.com Licensing Queries: licenses@clearswift.com

EMEA Product Problems: support@clearswift.com Licensing Queries: licences@clearswift.com E-mail support@clearswift.de

APAC (Asia Pacific) Product Problems: support@clearswift.com.au Licensing Queries: licenses@clearswift.com.au

JAPAN Product Problems: toksupport@clearswift.co.jp

Problem reports can also be reported by phone, but we encourage customers to use our web site or email, since this is more efficient. We do expect customers to use phone access to alert us to high priority issues.

USA (United States & Canada) Times 08:30 to 17:30 local time Phone 001 425 460 6190

EMEA Times 08:00 to 18.00 local time Phone +44 (0)118 903 8200 Times 09:00 to 18:00 local time Phone (from Central Europe) 0800 1800 556

APAC (Asia Pacific) Times 08:30 to 17:30 Sydney local time (AEST) Phone +61 2 9424 1210

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