Clearswift Global Support delivers proactive and responsive support services to Customers, Partners and organizations evaluating our solutions.

Clearswift Global Support is available as ‘Standard Support’ on a 24x5 basis and as ‘Extended Support’, for 24x7 service coverage.

Clearswift Global Support provides access to technical support that covers all the components within our solutions.

Clearswift Global Support telephone access numbers are:

APAC: +61 2 9424 1210

Germany: +49 (0)40 23 999 366 or 0800 1800 556

UK: +44 118 9038200

USA: +1 856.359.2170

Support requests may also be made via email addressed to: support@clearswift.com

In-depth technical information is also available from the Clearswift Knowledge Base and software downloads and patches from Support.

Our goal is to exceed your expectations. The results of the global support survey for September are below:

Met or exceeded expectation of initial response time - 92%

Met or exceeded expectation of ability to solve problem - 92%

Met or exceeded expectation of overall response time - 87%

Met or exceeded expectation of technical competency - 96%