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ClearSwift - Support

Support Services

Clearswift provides professional, intelligent and adaptable support and training services to meet the exacting needs of our enterprise Customers and Partner network.

Clearswift Global Support (24x5 as standard) is provided to help with any questions or issues relating to your Clearswift deployment from our regional support numbers below, alternatively requests may be made via email at: support@clearswift.com

APAC - +61 2 9424 1210
Germany - 0800 1800 556 or +49 (0)40 23 999 366
UK - +44 118 9038200
US - +1 856.359.2170

Technical information is available at anytime for our supported Customers from the Clearswift Knowledge Base, while software downloads and patches are available via the link on the left.

We pride ourselves on exceeding Customers’ expectations. Results of the May 2009 global support survey are:


  • Met or exceeded expectation of initial response time - 95%
  • Met or exceeded expectation of ability to solve problem - 93%
  • Met or exceeded expectation of overall response time - 89%
  • Met or exceeded expectation of technical competency - 95%