Access to the Support Center
Have you just been denied access to part of the Support Center?
The chances are you do not have a current Support contract for your Clearswift
product. (If you do, please
click here.) Access to the majority
of areas within the Support Center is restricted to current Support customers
only.
Clearswift offers its customers the ability to purchase
Support & Maintenance contracts for each product, enabling greater
protection of investment in the MIMEsweeper technology whilst encouraging
peace of mind.
Protect your investment
Our ClearSupport service is a comprehensive support package that is designed
to protect the value of your investment in our content security products.
It exists to make sure that your Clearswift products will always provide
your network with the most advanced protection available, safeguarding
your organization against electronic threats long after initial installation.
Why do you need ClearSupport?
- Exclusive online access to our dedicated Support Center
- Unlimited access to the ThreatLab LIVE! managed list downloads (including
the Anti-spam datafeed)
- Unrestricted access to ThreatLab Active alerts and services
- Multi-tiered support including telephone and email assistance
- Access to all software patches and upgrades
- Comprehensive resource library for valuable industry information and
white papers
- Real-time problem diagnosis and resolution
ClearSupport is available individually for all Clearswift products.
It is designed to keep each product operating at peak performance at all
times which is essential for the security of our customers' networks.
We offer two types of Support & Maintenance: ClearSupport
Direct (working directly with our global Support teams)
and ClearSupport Alliance,
(working with our accredited technology partners).
|
Languages: English | Deutsch | Japanese
